Hiten.com
Creating an Interactive and Engaging Personal Portfolio for SaaS Trailblazer
Design Manager
Services
Website Design
Marketing Design
Brand Design
Design Systems
The Client
Hiten Shah is a pioneering entrepreneur who has founded three successful SaaS companies: Crazy Egg, KISSmetrics, and Quick Sprout. With his wealth of experience and industry knowledge, Hiten sought to establish a digital platform that would serve as both a personal portfolio and an interactive knowledge base where users could access his expertise on marketing, SaaS product development, and entrepreneurship.
The Challenge
We needed to design a website that would balance Hiten's personal brand with his professional accomplishments while creating an engaging user experience. The platform needed to showcase his thought leadership in a way that was accessible and valuable to visitors ranging from early-stage founders to experienced SaaS executives. Additionally, the design needed to incorporate innovative interaction patterns that would differentiate the site from typical founder portfolios.
The Solution
We designed an interactive knowledge platform centered around a dynamic "Ask Me Anything" (AMA) feature. This interface incorporated a smart search functionality that auto-completed user queries while simultaneously retrieving relevant content from Hiten's curated knowledge base. This approach transformed what could have been a static portfolio into an interactive resource that directly addressed user questions with thoughtfully selected articles authored by Hiten or other trusted industry experts.
Interactive Portfolio and Knowledge Platform
Our design approach began with a collaborative branding workshop that explored three distinct visual directions. The selected concept embraced bold aesthetics with confident color choices—vibrant blues and energetic reds—paired with a typographic system that prioritized clarity and readability. This visual foundation established a memorable identity while maintaining the clean, minimalist structure essential for content-focused experiences.
The site architecture featured dual navigation systems (primary navigation and supplementary left-rail navigation) that accommodated different browsing preferences while ensuring users could easily locate specific topics. For the blog section, we implemented a sophisticated filtering system allowing visitors to customize content based on their demographics, interests, startup stage, and preferred content formats. This personalization layer ensured that each user would discover the most relevant insights for their specific situation.
To inject personality into standard interactions, we reimagined the traditional contact form as a playful "Mad Libs" style experience. This unexpected touch transformed a typically mundane interaction into a memorable engagement point while still collecting necessary information, exemplifying how thoughtful design can enhance even routine elements of a digital experience.
Conclusion
While the website implementation was outside our scope, our comprehensive design deliverables provided Hiten with all necessary assets and specifications for successful development. The design solution successfully balances Hiten's authoritative industry presence with accessible, interactive elements that invite engagement. By transforming what could have been a conventional portfolio into a dynamic knowledge platform, we created a foundation for Hiten to share his expertise in a format that reflects his innovative approach to business. The design not only showcases his past achievements but establishes an evolving platform where users can access targeted insights relevant to their specific challenges in marketing, product development, and entrepreneurship.